Managed IT Services
Leave your IT systems’ health in good hands and focus on your business. We take the time to intimately understand your organization’s needs, so our IT engineers anticipate many issues before they arrive. Trust us to manage your infrastructure and perform preventative maintenance to prevent downtime.
of IT services have transitioned from the traditional break-fix model to a managed service contract.
Managed Services Package
Along with providing individual services, OTC offers a comprehensive plan that is scalable to all businesses and utilizes the full range of services for a more Pro-Active approach to your IT infrastructure.
Old Town Computer provides full-service managed IT care, including:
- Remote monitoring and management
- Managed cloud-based backups
- Preventative maintenance for servers and workstations
- Patch management and antivirus services
- Quarterly IT health reporting
The Managed Services Package allows for accurate diagnosis and resolutions for most issues through rapid remote remediation that takes less time than onsite visits, saving you the considerable costs of downtime.
More than anything you get peace of mind from not having to worry about your IT infrastructure – freeing you up to focus on your core business.
HIPAA Compliance
Understanding the complex language of compliance can be overwhelming. Choosing the right solution is critical to protecting your patients’ information and your reputation. That is why we are partners with Compliancy Group, who is the industry leader in HIPAA compliance software. Old Town Computers’ Compliance Solutions is a suite of technology tools and platforms that help ensure that your organization becomes and stays HIPAA Compliant. We are here to assist you in reducing your risk, mitigating responsibility, and protecting the reputation of your organization.
In 2016, 64 percent of patient medical files were successfully targeted by cybercriminals.
Learn more about Old Town Computers’ HIPAA compliance verification.